Devon S. Johnson

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ORCID

Inclusion identifies researchers whose recorded research contributions may inform their university’s understanding of its research community. It does not rank individual research quality or establish current employment.

Selected research works

Up to 100 highly cited works; DOI links open the original research. Counts reflect the collected record, not real-time citation totals.

1. Cognitive and affective trust in service relationships

   2003 · 1,466 citations

2. Understanding how technology paradoxes affect customer satisfaction with self‐service technology: The role of performance ambiguity and trust in technology

   2008 · 246 citations

3. Is Firm Trust Essential in a Trusted Environment? how Trust in the Business Context Influences Customers

   2008 · 234 citations

4. Message content features and social media engagement: evidence from the media industry

   2019 · 223 citations

5. Digitization of Selling Activity and Sales Force Performance: An Empirical Investigation

   2004 · 144 citations

6. Achieving customer value from electronic channels through identity commitment, calculative commitment, and trust in technology

   2007 · 141 citations

7. Emotional Support, Perceived Corporate Ownership and Skepticism toward Out-groups in Virtual Communities

   2015 · 58 citations

8. The marketing organization’s journey to become data-driven

   2019 · 54 citations

9. Customer relationship management processes: How faithful are business-to-business firms to customer profitability?

   2012 · 47 citations

10. Selection Models for the Internal Quality of Fruit, based on Time Domain Laser Reflectance Spectroscopy

    2004 · 41 citations

11. DETECTION OF INTERNAL QUALITY IN KIWI WITH TIME-DOMAIN DIFFUSE REFLECTANCE SPECTROSCOPY

    2004 · 33 citations

12. The effect of flower and fruit thinning on the firmness of ‘Cox’s Orange Pippin’ apples at harvest and after storage

    1992 · 33 citations

13. Post‐harvest chemical treatments for the control of storage disorders of apples

    1976 · 31 citations

14. Influence of time of flower and fruit thinning on the firmness of ‘Cox’s Orange Pippin’ apples at harvest and after storage

    1994 · 30 citations

15. Low ethylene controlled atmosphere induces adverse effects on the quality of ‘Cox's Orange Pippin’ apples treated with aminoethoxyvinylglycine during fruit development

    2002 · 27 citations

16. The Effects of Phosphorus Sprays on the Mineral Composition and Storage Quality of Cox’s Orange Pippin Apples

    1978 · 27 citations

17. MEALINESS DETECTION IN APPLES USING TIME RESOLVED REFLECTANCE SPECTROSCOPY

    2005 · 26 citations

18. Delayed CA and oxygen at 1 kPa or less control superficial scald without CO2 injury on Bramley’s Seedling apples

    1999 · 25 citations

19. Storage quality of Cox’s Orange Pippin apples in relation to fruit mineral composition during development

    1987 · 23 citations

20. Consumer financial anxiety

    2014 · 22 citations

21. Implementing Big Data Analytics in Marketing Departments: Mixing Organic and Administered Approaches to Increase Data-Driven Decision Making

    2021 · 22 citations

22. Mineral composition, harvest maturity and storage quality of ‘Red Pippin’, ‘Gala’ and ‘Jonagold’ apples

    2000 · 22 citations

23. Comparison of methods for estimating the onset of the respiration climacteric in unpicked apples

    1983 · 21 citations

24. Beyond trial: Consumer assimilation of electronic channels

    2008 · 20 citations

25. Effect of flower and fruit thinning on the maturity of ‘Cox’s Orange Pippin’ apples at harvest

    1995 · 19 citations

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